Responsible Gaming

Gambling Should Be Entertainment

At amisglobalsolutions.com, we believe gambling should be treated as paid entertainment—not as a way to earn money, pay bills, or recover debts. Only gamble with money you can afford to lose, and set firm time and spending limits before you start.

Pokie outcomes are based on chance. A high return-to-player (RTP) figure or an advertised “best payout” does not guarantee a win or profit, and no strategy can reliably overcome the house advantage. Never chase losses or gamble with money needed for essentials.

Age Verification and Legal Play

You must be at least 18 years old to gamble in Australia. Licensed operators may require proof of age and identity. Do not gamble if you are underage, allow a minor to use your account, or gamble on someone else’s behalf.

Keep account details and devices secure, and consider parental controls or gambling-blocking software where children may have access. Only use gambling services that are legal and licensed for your location.

Warning Signs of Problem Gambling

Gambling may be becoming harmful if you or someone close to you:

• Chases losses by gambling more or increasing bet sizes
• Spends more money or time gambling than intended
• Hides gambling activity or lies about spending and losses
• Borrows money, uses credit, or sells belongings to gamble
• Uses money intended for rent, bills, food, or other essentials
• Neglects work, study, family, relationships, or responsibilities
• Gambles to escape stress, anxiety, loneliness, or other difficult feelings
• Feels restless, irritable, guilty, or distressed when trying to stop
• Repeatedly tries to cut down or stop without success
• Constantly thinks about gambling or plans the next session

These signs are not a diagnosis, but they are good reasons to pause and seek confidential support. You do not need to wait until gambling becomes a crisis.

Self-Help Tools

Where available, use operator and banking tools before gambling begins:

• Deposit limits: Cap how much you can add to an account over a set period.
• Loss limits: Set a maximum amount you are prepared to lose.
• Session limits and reality checks: Use reminders showing how long you have played and how much you have spent.
• Time-outs: Take a short break and avoid gambling while upset, intoxicated, or under financial pressure.
• Self-exclusion: Block access for a longer period through the relevant operator, venue program, or national register.
• Account activity statements: Review deposits, withdrawals, wins, and losses honestly.
• Banking and device blocks: Ask your bank about gambling transaction restrictions and consider reputable blocking software.

Tools and availability vary by provider. Never raise a limit or remove a restriction impulsively to continue gambling.

Australian Support and Self-Exclusion Services

• Gambling Help Online — Free, confidential support for people affected by gambling, including family and friends. Counselling and support are available 24 hours a day, 7 days a week.
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858
• BetStop — the National Self-Exclusion Register — A free Australian Government service that allows you to exclude yourself from licensed Australian online and phone wagering providers.
  Website: www.betstop.gov.au
• Lifeline Australia — Confidential crisis support if you feel overwhelmed, unsafe, or unable to cope.
  Website: www.lifeline.org.au
  Phone: 13 11 14

If Gambling Is Causing Harm, Seek Help

If gambling is affecting your finances, wellbeing, relationships, or safety, stop and reach out today. Contact Gambling Help Online, speak with a trusted person, or talk to a qualified health professional. Asking for help is a positive step, and support is available without judgement.

If you or someone else is in immediate danger, call Triple Zero (000).